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Do Ads in a Single View

Advertisement Agency

That treats you as a human and simply cares enough

Our Core Values

  • Honesty & Straight-forwardness

  • Accountability

  • Innovation

  • Consistency

Working as Do Ads since May, 2024

Specializes in advertising local service contractors

Accreditation & Licenses

Image

Feature Headline

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CSAT & NPS Surveys | doads
Conversational Feedback

Get Feedback That Actually Matters

Stop sending email surveys that nobody opens. Capture CSAT, NPS, and product feedback directly in WhatsApp and Messenger with 5x higher response rates.

Instant Sentiment Analysis
Two-Way Conversations

How would you rate your support experience today?

🤩

That's amazing! Would you mind leaving us a quick Google review?

4.9

Average Score

Used by CX Leaders

Airbnb DoorDash Instacart Lyft Revolut

Email Surveys Are Dead

Sending a 10-question survey via email days after a transaction is the fastest way to get ignored.

2% Response Rate

Most customers delete survey emails instantly. You are making decisions based on a tiny fraction of your audience.

Delayed Feedback

By the time you get the feedback, the customer is already angry or gone. You need real-time sentiment.

Survey Fatigue

External links break the flow. Asking a user to leave WhatsApp to fill a web form kills conversion.

NPS Score

+62 (Excellent)
Promoters (9-10) 70%
Passives (7-8) 20%
Detractors (0-6) 10%
1

Alert: Detractor

"Delivery was 2 days late and the box was crushed."

In-Chat Surveys

Zero-Friction Feedback Collection.

Trigger surveys immediately after a purchase or support interaction directly in the chat thread. Customers can rate you with a single tap.

  • CSAT (Customer Satisfaction Score)
  • NPS (Net Promoter Score)
  • CES (Customer Effort Score)

Close The Loop

Turn Feedback into Action.

Don't just collect data. Act on it. Our automated workflows trigger specific actions based on the customer's rating.

Promoters (5★)

Ask for Google Review

Detractors (1★)

Alert Support Manager

Loyalists

Send Discount Code

Passives

Add to Nurture Flow

If Score is...

Trigger Action

Review Request

Sent via WhatsApp

Survey Performance

45%

Response Rate

+25%

Google Reviews

15%

Churn Reduction

24/7

Feedback Loop

Stop guessing what customers think.

Start collecting actionable feedback via WhatsApp and Messenger today.

No coding required. Templates included.

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